Customer Service Guide
Customer Service Guide
Our Primary role is to help you protect your possessions and businesses. By following the procedures outlined below, you will not only save time, but you will allow our professional staff to focus on your insurance needs.
How do I make a change to my policy?
In order to make a change to your legal document or policy, we require your request in writing. This insures accuracy and will allow you to make requests on your schedule, not ours.
Our new website is still under construction. Within a few weeks, you will be able to fill out a form & submit your request online, but in the meantime please Contact Us. We will respond to your request as soon as possible.
Click Here to access an auto change form. Submit it online or fax it to 303-442-8822.
Click Here to access a property change request form. Submit it online or fax it to 303-442-8822.
Requesting a Certificate or Proof of Insurance
Since certificates are often time sensitive, we want to make sure we have complete information in order to issue your certificate in the most efficient way possible.
Click Here to access a certificate request form. Submit it online or fax it to 303-442-8822
To Request an Auto ID Card, Click Here. Submit it online or fax it to 303-442-8822.
Reporting a Claim
For your protection, we ask that you call our Claims Manager, Karen Dlouhy to discuss your claim. Her phone number is 303-442-1484. If a claim is to be submitted to the company, we may be able to transfer you directly to the company's claim center. They will take a claim report from you then assign a claim number and adjustor.
In emergency situations, please contact the insurance company directly.
Questions about a Payment or Bill
If your bill comes directly from the insurance company, always contact them first for billing and payment questions. They will have the most current information.
If you are unable to resolve any situation through these means, please contact us at 303-442-1484 or service@taggartinsurance.com